Asset 1asmag group customer service 1

Our service teams are your first contact for original spare parts and first class services.
We offer tailor-made and flexible services, such as preventive maintenance, trouble-shooting and evaluation of your ma­chinery and equipment.
On site, as well as by telephone or E-Mail we will advise you competently and offer you solutions. 

head of customer service asmag

Roland Rathmayr

Head of Customer Service
julia krischke

Julia Krischke

Customer Service Assistant
gerhard baumgartner

Gerhard Baumgartner

Customer Service Specialist
bernhard 1

Bernhard Fehringer

Customer Service Specialist

Matthias Schardax

Customer Service Specialist
First Class Support and Customer Service

We got you covered - always!

Asset 1asmag group customer service


Liesenwaldstraße 3a
4644 Scharnstein, Austria


Deilinghofer Straße 11
58675 Hemer, Germany


Tiegelstraße 3
58093 Hagen, Germany


Prinz-Eugen-Straße 35-37
4020 Linz, Austria

FAQ Customer Service

If you have any questions please ask us and we will answer you as quickly as possible.

Thank you for reaching out to us. We would greatly appreciate it if you could take a moment to give us the necessary details regarding your project. For us to better assist you, kindly provide us with the project number and your machine type. Please do not hesitate to let us know if there's anything else we can help you with. We're always happy to be of assistance to you. Looking forward to hearing back from you soon. Thank you and have a great day!

Thank you for reaching out to us for assistance. We understand that you may be seeking help with either a financial or technical issue, and we are here to help you in any way that we can. Our team of highly trained professionals is well-equipped to address your concerns with expertise and efficiency. Whether you are looking for financial advice or assistance with technical support, we are confident that we can provide you with the guidance and support that you need to achieve your goals and overcome any challenges that you may be facing. So please, don't hesitate to reach out to us for help and rest assured that we will do everything in our power to assist you in resolving your issue. Thank you for choosing us as your trusted partner.

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